Drax Hall, St. Ann airafreight@gmail.com +1 876 522 1825
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About Us

We take care of all your shipping needs so you dont have to.

Aira Freight began in 2020 as a small idea called FreightMate, built by people who were simply tired of slow, overpriced courier services in Jamaica. We shop online nonstop too, so we know exactly how frustrating high rates and long wait times can be. Instead of complaining, we created a better option.

Today, Aira Freight is the fast, affordable way to ship your packages to Jamaica. You get quick turnarounds, transparent pricing, and customer care that actually feels like care. No confusing rates, no hidden surprises just a smooth experience from checkout to delivery day.

We’re here to make shipping simple, fast, and honestly….just better.

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What We Do

Why Jamaica Loves Aira Freight

Freight Forwarding

Fast, reliable shipping with 5× weekly air freight from the U.S. and 1× weekly sea freight for larger shipments.

We Shop for You

No credit card? No problem. We’ll buy your items online for you just chat with one of our reps and we’ll handle the checkout.

AIRA LiveTrack

We get it, waiting for packages is stressful. Enjoy real-time, 24/7 tracking updates from the moment it’s received.

AIRA HomeDrop

We deliver to your door in selected areas. Message us to check availability and schedule a drop-off.

Tax-Free U.S. Shipping Address

Shop on Amazon or eBay and use our tax-exemption document at checkout to waive the 7% Florida sales tax and save more on every purchase.

Friends & Family Forwarding

Relatives or friends overseas can drop off or mail items to your Aira Freight mailbox in Florida and we will forward them to Jamaica on our next scheduled shipment.

Customs Made Simpler

Skip the line and paperwork. We handle the entire customs clearance process for you, and any duties or fees will be added directly to your invoice.

FAQ

Frequently Asked Questions

Once your package is delivered to our U.S. address before 2pm, it is expected to arrive in Jamaica within 1-3 business days.

Please refer to our rate sheet or shipping calculator for accurate charges. If your package weight does not appear on the rate sheet, it will be rounded up to the next weight tier.

Packages are updated in batches. After delivery to our warehouse, it may take up to 24 hours, or by the end of the next business day, for your package to appear in your account. If more than 2 days have passed with no update, please contact us. Please ensure your address and account information are correct.

To avoid duties, ensure the value of your package stays below USD $100.

Aira Freight is required to declare the contents and value of every package to Jamaica Customs. Missing invoices cause delays, and customs may assign a higher value to your shipment if documentation is not provided.

All packages processed through Jamaica Customs are opened and inspected by a customs officer to confirm the invoice matches the contents. Packages are then resealed with tape after inspection.

Yes. Packages are insured at USD $1.50 per USD $100 of declared value (or any part thereof). Please note: We do not accept liability for glass, ceramic items, improperly packed items, or money of any kind.

Please refer to our Restricted Items document for the full list of items that cannot be shipped.

Packages must be collected within 10 days after they are marked ready for pickup in Jamaica. After 10 days, a storage fee of $200 JMD per day will apply until the package is collected. If a package remains uncollected after 30 days, it may be subject to action to recover storage and related expenses. Please note: We only store packages for up to 30 days, after which they will be removed.

Log in to your dashboard, click Pre-Alert / Invoice Upload, and upload the invoice with the correct details. Ensure the tracking number matches the package and that the full value is clearly shown.

No. You may pay for and collect each package individually. However, packages must be paid for and collected in the order they are delivered.

Aira Freight is your trusted partner for fast, reliable, and affordable shipping to Jamaica. We make logistics simple.

Address

Drax Hall, St. Ann (Islandwide Delivery Available)

+1 876 775 2151

+1 876 522 1825

airafreight@gmail.com

Opening Hours

Mon-Fri: 9am-5pm

Sat: 10am-3pm

Sun: Closed

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